Studio Camões (Robustsphere – Lda) — GDPR Compliance
This Privacy Policy regulates the processing of personal data of users (hereinafter “User” or “Customer”) collected during the use of the website www.studiocamoes.com (hereinafter “Website”), owned by the entity responsible for data processing.
1. Data Controller Identification
Company Name: Robustsphere – Lda (owner of the brand Studio Camões)
NIF (Tax ID): 514425466
Registered Address: Rua dos Guioes, 225, 4405-752 Vila Nova de Gaia, Portugal
Contact Email: geral@studiocamoes.com
2. Data Collection and Purposes of Processing
Personal data is collected based on the User’s consent, the performance of a contract, or compliance with legal obligations. The specific purposes are:
- Order Processing and Management: Collection of name, shipping address, billing address, phone number, VAT/Tax ID, and email address to process sales and ensure the delivery of epoxy resin and eco-resin pieces.
- Invoicing: Billing data is processed and transmitted through the certified invoicing software Weoinvoice, complying with fiscal obligations before the Portuguese Tax and Customs Authority.
- Direct Marketing (Newsletter): Subject to explicit consent (opt-in) on the Website, the User’s email will be used to send marketing communications, news about new products, promotions, and launches from Studio Camões. The user can withdraw this consent at any time.
3. Recipients and Sharing of Data
To ensure the operation of the online store and the delivery of products, Studio Camões shares strictly necessary data with outsourced third-party entities:
- Ifthenpay: Partner entity that securely processes payments (Multibanco, MBWay, Apple Pay, Google Pay, and Credit Cards). Studio Camões does not store any banking or credit card details on its servers.
- Weoinvoice: Invoicing software used for the legal issuance of sales invoices.
- Shipping and Logistics Companies: Shipping data (name, address, and phone number) will be shared with the selected carrier (such as DPD or similar logistical operators integrated via plugin) to enable the physical delivery of the order.
4. Data Retention
Personal data collected will be stored only for the period necessary to fulfill the purposes that motivated its collection (e.g., management and warranty of the purchase) or to comply with legal retention periods (specifically tax regulations, which require billing documentation to be kept for a period of 10 years).
5. User Rights
Under the General Data Protection Regulation (GDPR), the User has the right to request from Studio Camões, at any time:
- Access to their personal data;
- Rectification of inaccurate or incomplete data;
- Erasure of their personal data (“right to be forgotten”), provided that they are no longer required for contractual or legal purposes;
- Restriction of processing or objection to the processing of their data for marketing purposes (newsletter);
- Data portability.
To exercise these rights, the User must send a written request to the email: geral@studiocamoes.com. The User also has the right to lodge a complaint with the National Data Protection Commission (CNPD) if they believe their rights have been violated.